cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

Change plan

How can i change my current plan to go for new plan?

Whenever i try to go for new plan system show some kind of errors which i attached in thefile can anyone tell me that how can i fix this issue?public mobile.jpg

Mayor / Maire

Re: Change plan

It is recommeded to change your plan on next renewal so you don't lose any used minutes/texts or data.  If you need assistance then submit a ticket by clicking on the question mark on the bottome right.

Good Citizen / Bon Citoyen

Re: Change plan

when i try to hit button it cant work

Oracle

Re: Change plan

Try clearing cache and incognito mode. Or try in an hour

Good Citizen / Bon Citoyen

Re: Change plan

can anyone can provide me proper instruction how can i do my change plan 

Mayor / Maire

Re: Change plan

Good Citizen / Bon Citoyen

Re: Change plan

i did but it cant work for me

Mayor / Maire

Re: Change plan

To submit a ticket to Public Mobile do the following: PMST.png

Great Citizen / Super Citoyen

Re: Change plan

I think there may be something with the website, I have problem even listing the details of my plan

Wait for a bit

Always try incognito mode, preferably chrome.

If it persists, please contact moderators

Cheers

Mayor / Maire

Re: Change plan


@Jrt9002 wrote:

i did but it cant work for me


Restart your browser and start over with new PM state.  Sometime, it got in a state that always produce error.  Restart browser will ensure PM will start with a known state.