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Change plan

Litono
Good Citizen / Bon Citoyen

Hi,

Why I have changed my plan but after confirm the status of plan still remsin unchange?

thank you

2 REPLIES 2

dabr
Mayor / Maire

@Litono wrote:

Hi,

Why I have changed my plan but after confirm the status of plan still remsin unchange?

thank you


Changing a plan is a two step process, first add the required funds into your account and then select the plan you wish to change to.  

 

Just be aware if you change your plan then you lose any of the features remaining in your current plan.

GinYVR
Mayor / Maire

@LitonoCan you provide us with a screenshot? Dd you click on change the plan on the next renew cycle or did you want to forfeit your current month and start immediately?

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