cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Great Neighbour / Super Voisin

Change expired plan

Hi there, I would like to change my expired plan but am unable to do so. Who can help me make this change?

Mayor / Maire

Re: Change expired plan

@scidec, unfortunately only a MOD can change an expired plan for you.  To message a MOD for assistance, click on this link Moderator Team to send a private message.

In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 
* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me *
Mayor / Maire

Re: Change expired plan

@scidec, as already mentioned the only way is to seek moderator help to change plans on an expired account.  Given the chaos this morning with the calling outage, it may be wise to simply get the service up and running with the existing plan and then ask the moderators to do a plan change.  I am sure they will understand and do a back date for you.  They are reasonable and flexible.