I want to change my plan from $40.00 to $50.00 asap.
@Rc22222222, you can do an immediate plan change but that will forego whatever you have left on your current plan with no credit towards your new plan. You can do a future dated plan change for your next renewal and you won't lose anything. But if you do need an immediate plan change it will cost you $50. Login to self serve and choose change plan then pick the plan you want.
If I may, just to clarify a point:
Say you started your $40 plan yesterday and you wanted to change it to the $50 today. If you went to your account page and changed it you would immediately lose the $40 you originally paid and the system would charge you another $50, assuming you have it on autopay on a credit card.
@ShawnC13 is this correct?
I wanted to state it in a different way so that it may help some people to understand it better.
@6500K, that is correct. If it has only been one day you may get lucky and have the moderators show you some goodwill and do the switch once you add another $10 but that is not a requirement for them to do that
@Rc22222222, tell us a bit more. When did you start your current plan? DId you private message the moderators? Have you tried to do the change yourself or are you hoping to get a credit from your first plan?
2 options to change your plan, which date you want it active btw?
It would be nice if we could select a date but there are only two choices...immediate or renewal time. One could say that you can choose *when* to do that immediate but it's immediate at that time.
u might b beter of using addons, bcuz they wont prorate the change, so do a addon for the rest of the month before u change if u can manage
I second this. That way, you can still tell the system you want your plan to change at renewal but you have the coverage beforehand + the current plan.
If you were on a postpaid plan and you've moved to PM, you're now on a prepaid system (as others have mentioned). It took me a bit to get the differences straight in my head, but once it becomes familiar, it's actually easy to work with.