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Cannot get picture messaging or call waiting to work

Dale123
Great Neighbour / Super Voisin

Just on a basic plan no data and the phone will not allow call waiting or picture messaging... It is not the settings though as when I put other sim card in it they both work can someone please help

2 REPLIES 2

 

@Dale123  Not sure about call waiting.  It should be availalbe to all plans.  Here is the knowledge article on call waiting.  

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

 

Setting up the Public Mobile APN should allow you to connect to their data network, and use their network for MMS Messaging, even though you won't be able to web browse because you do not have a data plan. To Setup APN if you don't know how:

1) Tap: ➡ Settings ➡ More ➡ Access Point Names ➡ New APN Settings
2) Input this info: ➡ Name: Public Mobile ➡ APN: sp.mb.com ➡ MMSC proxy: 74.49.0.18 ➡ MMSC: http://aliasredirect.net/proxy/mb/mmsc ➡ MMS port: 80 ➡ MCC: 302 ➡ MNC: 220
3) Leave all the other fields blank. Just hit save, and you’re good to go!
Turn on your data and MMS messaging should work.  

matbasm
Deputy Mayor / Adjoint au Maire

@Dale123, when you say it works with another SIM, is that a Public mobile SIM?  If it is not a PM SIM, then it is not a completely equivalent test.  For PM picture messages to work, you must have data enabled on your phone (I assume this is already in place), and you must have the proper APN settings for Public Mobile. For APN settings, you can  just go to the Public Mobile section of https://apn-canada.gishan.net/.

 

 

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