cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

Can't access the plans page to buy US data pack

That's it really - page is currently unavailable.

 

2019_05_14_12_11_30_Public_Mobile_Generic_Error.png

 

Sitting in an airport waiting for my flight, hoping to get this sorted before I leave...

Model Citizen / Citoyen Modèle

Re: Can't access the plans page to buy US data pack

Try clearing your browser cache, delete cookies, maybe even incognito mode.

 

You can also try another browser such as Chrome, Firefox or Safari.

Model Citizen / Citoyen Modèle

Re: Can't access the plans page to buy US data pack


@WRXFiles wrote:

That's it really - page is currently unavailable.

 

2019_05_14_12_11_30_Public_Mobile_Generic_Error.png

 

Sitting in an airport waiting for my flight, hoping to get this sorted before I leave...


@WRXFiles  Yup, same thing happened to me today on Chrome and Edge. Try rebooting your machine, cleaning cache and maybe incognito mode to see if it works. This has happened to me before in the past eventually it comes back up.

Oracle

Re: Can't access the plans page to buy US data pack

@WRXFiles try calling 611 and choose the addon from there.  you just need a cc on file and need to know your pin

 

 

 

Good Citizen / Bon Citoyen

Re: Can't access the plans page to buy US data pack

Is all fixed!  Thanks to someone - much appreciated!

 

Boarding now...