Can not make payments / even when auto top up activated

[BEER]

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[Dolphin1]

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UPDATE: Ha ha ha - just noticed that the friend must have somehow activated  "lost/stolen".

As soon as I deactivated it the "auto-pay" kicked in and all is now fine again.

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Glad to hear their account is up and running again.  I have read a few posts on FB about people activating lost/stolen.

[BEER]

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[BEER]

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@Ed404 wrote:

If you're friends aren't savvy enough I wouldn't recommend Public Mobile, especially if it's too much of a burden on you to sort out their problems.

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I also can't solve the problem of their accounts not accepting payments.

[popping]

PM is a DIY system.  Not everyone with the know how to do it on their own.  We are here to help.  But people still have to learn how to do it.  I educate my referees.  I tell them what will happen if thing goes wrong.  No call center.  If you disclose what the PM support system, they cannot blame you after activation.

[Ed404]

If you're friends aren't savvy enough I wouldn't recommend Public Mobile, especially if it's too much of a burden on you to sort out their problems.

[cellphoneuser1 · Accepted solution]

@BEER Have you friends come here and talk about the problems. Then they will learn and not come to you to get the answers.