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darlicious
Mayor / Maire

Re: Can I put my account 'on hold' until I get back?

https://productioncommunity.publicmobile.ca/t5/Self-Serve/When-and-How-to-Suspend-or-Place-an-accoun... @Zanzabar2020  What current promos, rewards, gifts and/or credit is on your account? What plan are you on? When are you leaving? What is your renewal date? When do you plan to be back? There are a couple different ways to suspend your account depending on your situation. Read the above article and come back if you have more questions.

 

Or not...try putting the title in the search bar or @pm-smayer97  will rescue his article from my link destroying hands.

pm-smayer97
Mayor / Maire

Re: Can I put my account 'on hold' until I get back?


@darlicious wrote:

https://productioncommunity.publicmobile.ca/t5/Self-Serve/When-and-How-to-Suspend-or-Place-an-accoun... @Zanzabar2020  What current promos, rewards, gifts and/or credit is on your account? What plan are you on? When are you leaving? What is your renewal date? When do you plan to be back? There are a couple different ways to suspend your account depending on your situation. Read the above article and come back if you have more questions.

 

Or not...try putting the title in the search bar or @pm-smayer97  will rescue his article from my link destroying hands.


Here's the corrected link, coming to the rescue:

When and How to Suspend or Place an account on Hold (Extended absence, etc)

pm-smayer97
Mayor / Maire

Re: Can I put my account 'on hold' until I get back?


@ChuckYeah wrote:

@Zanzabar2020 Just remove your credit card information and autopay and your plan will suspend next renewal. Only wrinkle is that you may have Additional funds in your account which will be used up. In this case, I recommend reporting your phone lost and found when you return.

 

As long as your account is not suspended for 90 days, your good. Don't leave it to the last minute tho.


NO!!! That MAY be ok for some but NOT FOR EVERYONE! This is incomplete information. I urge you to carefully read the following information:

When and How to Suspend or Place an account on Hold (Extended absence, etc)

pm-smayer97
Mayor / Maire

Re: Can I put my account 'on hold' until I get back?


@Zanzabar2020 wrote:

So the only thing I have to do to suspend the account is remove credit card information and autopay?

 


NO! IT may or may not be the right soltuions for you. Again, carefully read the information here:

When and How to Suspend or Place an account on Hold (Extended absence, etc)

darlicious
Mayor / Maire

Re: Can I put my account 'on hold' until I get back?

@pm-smayer97  Bless your heart....for saving me and your informative article from me! One day I will have that eureka moment when it all comes together for the perfect link. It'll be my hole in one! Maybe the same month I ace the bravo leaderboard....

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