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Great Neighbour / Super Voisin

Can I call my mom's public mobile cell phone from the US?

Hello! 

 

My mother has a public mobile cell phone. Her plan has unlimited provincial talk (New Brunswick) with unlimited international text (as I live in the US).

My mother will be in Nova Scotia this weekend. Will I still be able to call her phone from the US while she is in Nova Scotia? Or will this not be allowed since she is outside of her "home" province? If not allowed, which add-on do we need?

 

Thank you for your help! 

 

Jaclyn


Accepted Solutions
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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

Calls can be received from anywhere while in Canada.

View solution in original post


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Highlighted
Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

Calls can be received from anywhere while in Canada.

View solution in original post

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

Should Mom consider a $5 500 minute Canada wide add on? Or 2?

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

@nylcaj 

If the usa/international caller can call Canada they can call her as long as you are on Telus network

If she travel to usa you need roaming

@LurganIeUk  She does not need extra minutes

It's valid in any province that she is at the moment

She can only call in that province though so calls to home will be long distance

 

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

She (Mom) can do outbound calls while in  Nova Scotia??

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?


@nylcaj wrote:

Hello! 

 

My mother has a public mobile cell phone. Her plan has unlimited provincial talk (New Brunswick) with unlimited international text (as I live in the US).

My mother will be in Nova Scotia this weekend. Will I still be able to call her phone from the US while she is in Nova Scotia? Or will this not be allowed since she is outside of her "home" province? If not allowed, which add-on do we need?

 

Thank you for your help! 

 

Jaclyn


It matters not where Mom is in Canada. She's able to receive calls from anywhere on the old mudball, as long as she's in Canada with her active plan. No need for any add-ons. The caller is the one who could/will incur any costs.

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Great Neighbour / Super Voisin

Re: Can I call my mom's public mobile cell phone from the US?

You can call but if it’s a US number you will need long distance. 

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?


@LurganIeUk wrote:

She (Mom) can do outbound calls while in  Nova Scotia??


With the PM province wide calling option...you can travel to a different province and call in that province only without an add-on. Folks in your home province will pay long distance charges to call you though

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Mayor / Maire

Re: Can I call my mom's public mobile cell phone from the US?

I assumed if Mom is on an old plan and had unlimited provincial talk (New Brunswick) that the phone would only do outbound in New Brunswick and no other province. I don’t get it🥴. But it is ok...I don’t need to. 

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Oracle

Re: Can I call my mom's public mobile cell phone from the US?


@LurganIeUk wrote:

I assumed if Mom is on an old plan and had unlimited provincial talk (New Brunswick) that the phone would only do outbound in New Brunswick and no other province. I don’t get it🥴. But it is ok...I don’t need to. 


I have to correct you on this one.  I have an old province wide calling plan.  The way these plans work is that the "home province roams" with you.  That means you can make calls to the province that you are in without the need of long distance add-on minutes.  There are no issues with receiving calls as it is the caller that worries about long distance charges, if applicable.  

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