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Black friday promotion

Seijinoh90
Great Neighbour / Super Voisin

Hello, I wonder when / how do I get my black friday promotion; one time 5bg bonus data?

 

I am a new customer with $35 plan which sim card was activated on Sunday, December 1st, 2019.

2 REPLIES 2

dabr
Mayor / Maire

@Seijinoh90 wrote:

Hello, I wonder when / how do I get my black friday promotion; one time 5bg bonus data?

 

I am a new customer with $35 plan which sim card was activated on Sunday, December 1st, 2019.


The promo details say 2 business days for the bonus data to be added.  I think you should recieve it by the end of today, however, if you don't then submit a ticket to moderators via SIMon here:  https://publicmobile.ca.ada.support/chat/

 

Type 'rep', select 'contact us', then 'submit ticket' and follow the rest of the prompts to complete the ticket.  You may a bit of wait to hear back though, so be patient.

 

fudg
Great Neighbour / Super Voisin

I beleive it takes a few days to show up on your account, I just got my credits today and I signed up Dec 1.

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