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Mayor / Maire

Re: Basic question - define "International Texting"


@srlawren wrote:

@Mothman wow, I see what you mean.  That's.....really, really odd.  Why would there offer a plan where you can't text to a Canadian phone number??  I understand your confusion, and why you're asking.  Rest assured, at PM, international texting means from Canada to anywhere.

 

FYI not sure if you noticed or not, but a new $25 plan was announced today at public mobile, which includes:

- unlimited Canada-wide talk

- unlimited Internataional [yes, and to Canada and the USA] texting

- 500MB of "3G"-speed data [still delivered over 4G LTE, throttled to 3Mbps]

 

And if you sign up to AutoPay and keep it active, you will get an additioanl 500MB of "3G" speed data, for a total of 1GB.


This plan is pretty compelling.  The announcement can be found here: https://productioncommunity.publicmobile.ca/t5/Announcements/Get-500-MB-500-MB-AutoPay-bonus-at-3G-s...


This makes the original $25 plan useless and kinda sets the path to increase data on the $35 plan, $10 extra to get an extra 500mb where if you pay $15 extra you get an extra 4gb.

The $35 plan should be 2.5gb + 500mb autopay bonus!

Good Citizen / Bon Citoyen

Re: Basic question - define "International Texting"

Perhaps I'll work this question in here while we're chatting... assuming I DO move my wife from Virgin to here... is this a proper procedure?

 

- buy PM Sim card

- setup PM account with new phone #

- put PM sim card in the phone, unlocking the phone in the process (I have the unlock code from Virgin for the phone already)

- activate on PM, will have a new phone #

- Once we know we are happy and good to go, log into my PM account and port her Virgin phone # to the PM account, getting her 'old' # back, and this will have the added effect of closing the Virgin account

 

Is that all right?

Mayor / Maire

Re: Basic question - define "International Texting"


@Mothman wrote:

Perhaps I'll work this question in here while we're chatting... assuming I DO move my wife from Virgin to here... is this a proper procedure?

 

- buy PM Sim card

- setup PM account with new phone #

- put PM sim card in the phone, unlocking the phone in the process (I have the unlock code from Virgin for the phone already)

- activate on PM, will have a new phone #

- Once we know we are happy and good to go, log into my PM account and port her Virgin phone # to the PM account, getting her 'old' # back, and this will have the added effect of closing the Virgin account

 

Is that all right?


Sorry, not quite. You will need to set up her account with a different email address than yours for her self serve & her community account. When happy log into her account to do the porting of her old number to her PM account.

With PM there is only one person/number per account.

 

Mayor / Maire

Re: Basic question - define "International Texting"

@Mothman  as @krazykiwi noted, that's the generally recommended way from most of us in the community.  Some people prefer to do the number transfer right away as part of their activation, but I think it's safer to do it the way you outlined.  

 

PS if your wife's phone works with Virgin, and you already have the unlock code as noted, it will work with Public Mobile.  Bell (Virgin's operator) and Telus (PM's operator) share their networks nation-wide and use the same frequencies etc.  So you're good to go.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Model Citizen / Citoyen Modèle

Re: Basic question - define "International Texting"


@krazykiwi wrote:

@Mothman wrote:

Perhaps I'll work this question in here while we're chatting... assuming I DO move my wife from Virgin to here... is this a proper procedure?

 

- buy PM Sim card

- setup PM account with new phone #

- put PM sim card in the phone, unlocking the phone in the process (I have the unlock code from Virgin for the phone already)

- activate on PM, will have a new phone #

- Once we know we are happy and good to go, log into my PM account and port her Virgin phone # to the PM account, getting her 'old' # back, and this will have the added effect of closing the Virgin account

 

Is that all right?


Sorry, not quite. You will need to set up her account with a different email address than yours for her self serve & her community account. When happy log into her account to do the porting of her old number to her PM account.

With PM there is only one person/number per account.

 


If you have the ability to setup an alias for your email that will also work.

Model Citizen / Citoyen Modèle

Re: Basic question - define "International Texting"


@krazykiwi wrote:

@srlawren wrote:

@Mothman wow, I see what you mean.  That's.....really, really odd.  Why would there offer a plan where you can't text to a Canadian phone number??  I understand your confusion, and why you're asking.  Rest assured, at PM, international texting means from Canada to anywhere.

 

FYI not sure if you noticed or not, but a new $25 plan was announced today at public mobile, which includes:

- unlimited Canada-wide talk

- unlimited Internataional [yes, and to Canada and the USA] texting

- 500MB of "3G"-speed data [still delivered over 4G LTE, throttled to 3Mbps]

 

And if you sign up to AutoPay and keep it active, you will get an additioanl 500MB of "3G" speed data, for a total of 1GB.


This plan is pretty compelling.  The announcement can be found here: https://productioncommunity.publicmobile.ca/t5/Announcements/Get-500-MB-500-MB-AutoPay-bonus-at-3G-s...


This makes the original $25 plan useless and kinda sets the path to increase data on the $35 plan, $10 extra to get an extra 500mb where if you pay $15 extra you get an extra 4gb.

The $35 plan should be 2.5

 

 

 


Public mobile has matched Chatr's plan, except Public Mobile's price is $13
100 Canada-wide voice minute
unlimited text messaging to anywhere
250MB data (3g speed)
Autopay/preauthorized payment required

Good Citizen / Bon Citoyen

Re: Basic question - define "International Texting"


@krazykiwi wrote:


Sorry, not quite. You will need to set up her account with a different email address than yours for her self serve & her community account. When happy log into her account to do the porting of her old number to her PM account.

With PM there is only one person/number per account.

 


Can't I setup my wifes phone under this (my) account?  I know she'd prefer I deal with all this stuff anyway, so I'd rather not have a 2nd account if I don't need it.

 

This account I'm posting on is the only account we have here, I just created it today, I have not added a phone / sim to it.

 

 

Good Citizen / Bon Citoyen

Re: Basic question - define "International Texting"


@sandpublic wrote:


Public mobile has matched Chatr's plan, except Public Mobile's price is $13
100 Canada-wide voice minute
unlimited text messaging to anywhere
250MB data (3g speed)
Autopay/preauthorized payment required


Where do I find that plan? I don't see it listed on the Plans page... and that would very much fit the bill for the kiddo's phone.

Mayor / Maire

Re: Basic question - define "International Texting"


@Mothman wrote:


Can't I setup my wifes phone under this (my) account?  I know she'd prefer I deal with all this stuff anyway, so I'd rather not have a 2nd account if I don't need it.

 

This account I'm posting on is the only account we have here, I just created it today, I have not added a phone / sim to it.

 

 


@Mothman I think there was some confusion, and @krazykiwi assumed you were an existing Public Mobile customer yourself, and wanted to add a line for your wife.  It doesn't sound like that's the case.  In reality you will only have one Public Mobile line active--your wife's--right?  If so then yes disregard the advice @krazykiwi gave you about the email addresses.

 

One additional clarificaiton--your community account and self-serve account are technically separate accounts.  It's done that way so that people--like you have, and I did 3.5 years ago--can sign up to the community and ask questions without needing to already be a customer.  When you sign up for your self-serve account (aka the actual phone line) for your wife, you could potentially use any email address you want for the login, but best practice is to use the same one you used for the community.  This gives you 2 benefits:  1) easier to get help from the moderator_team if you ever need to, since they can easily find your phone line account based on your community email address, and 2) if you end up sticking around here and are helpful, you could potentially earn some community rewards; to receive those, you need to have the same email address in both places, or the automated system that hands out the reward $'s won't be able to complete that process for you.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Mayor / Maire

Re: Basic question - define "International Texting"


@Mothman wrote:

@sandpublic wrote:


Public mobile has matched Chatr's plan, except Public Mobile's price is $13
100 Canada-wide voice minute
unlimited text messaging to anywhere
250MB data (3g speed)
Autopay/preauthorized payment required


Where do I find that plan? I don't see it listed on the Plans page... and that would very much fit the bill for the kiddo's phone.


@Mothman technically, it doesn't exist yet.  It was briefly visible in the "ready-made plans" section of the plans page, but was quickly removed.  We have seem PM do this previously, and it usually results in a public announcement within a day or two. @sandpublic is assuming this will happen, and it likely will, so stay tuned to the Announcements area, and maybe hold off a day or two on activating to see if it gets posted.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.