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Deputy Mayor / Adjoint au Maire

Re: Auto top up feature not found.


@coffee wrote:

@sandpublic wrote:

@coffee wrote:

Yup entered my card info and waited and waited and still waiting. - The page just stays as is with not action what-so ever --when I place the cursor over the submit button it turns red indicating the page has not timed out - but nothing at all happens when I double click or press enter etc --- when I remove the cursor from the SUBMIT button it goes grey again ---- weird or what?


If it doesn't work clear the cache/history on your browser and reboot your machine. Then try it again and see if it works.


Yup have tried this several times -- have even tried to make a payment by my iPhone but again it will not go through the page just hangs there.  **** just perhaps BELL MOBILITY is doing this -- ha. ha. ha. - I set up this number for my wife because she basicaly only uses WIFI and iMessage so I'm trying to get her to cancell her Bell $55/month prepaid account and start using PM but having bad luck.


Did you get a free unlock code from Bell before starting with PM ?

Good Citizen / Bon Citoyen

Re: Auto top up feature not found.

I know -- I know that's how it should be but not on my account page - will also cut and paste as follows ---

 

 

Make a Payment

 
 
 
* Required fields
Current Plan
Available funds:$1.00
Amount Due:$9.00
You must make a payment by Apr 9, 2019 to keep your phone number and any remaining add-ons.
Payment Method:  Credit Card/VISA Debit Card 

Payment Voucher  

Payment Voucher Number:
 

 

 
 
 
* Required fields
Current Plan
Available funds:$1.00
Amount Due:$9.00
You must make a payment by Apr 9, 2019 to keep your phone number and any remaining add-ons.
 
Edited: By ShawnC13 removed account number
Deputy Mayor / Adjoint au Maire

Re: Auto top up feature not found.

If this is a new account for your wifes phone, it has to be unlocked from Bell first. Then you can start a new account. She'll have to start her own account...as I understand it; you can't have multiple numbers for 1 account.

Good Citizen / Bon Citoyen

Re: Auto top up feature not found.

Where do you people get all this - nothing like you cut and paste shows on my account page - Perhaps PM is not meant for Apple products. There is only so much time I can devote to this so reluctantly forced to stick with BELL. Thanks to all for trying to help.

PS. Just tried a third credit card but again - just hangs up.

Model Citizen / Citoyen Modèle

Re: Auto top up feature not found.


@coffee wrote:

Where do you people get all this - nothing like you cut and paste shows on my account page - Perhaps PM is not meant for Apple products. There is only so much time I can devote to this so reluctantly forced to stick with BELL. Thanks to all for trying to help.


@coffee 

Pm is for all compatible phone brands....but itsself serve..up to yo to see if the service will work with your equipment...

Good Citizen / Bon Citoyen

Re: Auto top up feature not found.

 


@Metal1967 wrote:

@coffee wrote:

Where do you people get all this - nothing like you cut and paste shows on my account page - Perhaps PM is not meant for Apple products. There is only so much time I can devote to this so reluctantly forced to stick with BELL. Thanks to all for trying to help.


@coffee 

Pm is for all compatible phone brands....but itsself serve..up to yo to see if the service will work with your equipment...



This is an older iPhone 6s model - not compatible?

Model Citizen / Citoyen Modèle

Re: Auto top up feature not found.


@coffee wrote:

 


@Metal1967 wrote:

@coffee wrote:

Where do you people get all this - nothing like you cut and paste shows on my account page - Perhaps PM is not meant for Apple products. There is only so much time I can devote to this so reluctantly forced to stick with BELL. Thanks to all for trying to help.


@coffee 

Pm is for all compatible phone brands....but itsself serve..up to yo to see if the service will work with your equipment...



This is an older iPhone 6s model - not compatible?


@coffee 

Should work ..if its been on acanadian plan of some sort in the past..and isnt locked to a certain provider

 

 

 

Good Citizen / Bon Citoyen

Re: Auto top up feature not found.

No this phone worked fine with PM as long as it was on the Free promotion but it seems that PM doesn't want our top up money LOL - just kidding ofcourse - Have contacted the moderator team and am waiting for their reply - I'm sure all will be well at the end but it's just gets frustrating after while. Also just got a pop up on my MacBook warning me that this is not a secure Web Site -- wouldn't surprise me if all this problem is due to security settings.

Deputy Mayor / Adjoint au Maire

Re: Auto top up feature not found.


@coffee wrote:

 


@Metal1967 wrote:

@coffee wrote:

Where do you people get all this - nothing like you cut and paste shows on my account page - Perhaps PM is not meant for Apple products. There is only so much time I can devote to this so reluctantly forced to stick with BELL. Thanks to all for trying to help.


@coffee 

Pm is for all compatible phone brands....but itsself serve..up to yo to see if the service will work with your equipment...



This is an older iPhone 6s model - not compatible?


Is this the phone that you want to set up for your wife ? Has it been previously set up with Bell ? If so, did you have it unocked before signing up with PM ? Let's work through this and you'll be glad you're with PM.

Model Citizen / Citoyen Modèle

Re: Auto top up feature not found.


@coffee wrote:

No this phone worked fine with PM as long as it was on the Free promotion but it seems that PM doesn't want our top up money LOL - just kidding ofcourse - Have contacted the moderator team and am waiting for their reply - I'm sure all will be well at the end but it's just gets frustrating after while. Also just got a pop up on my MacBook warning me that this is not a secure Web Site -- wouldn't surprise me if all this problem is due to security settings.


The PM site is secure with a valid certificate. Hope you don't have malware installed on that MAC.