06-15-2018 10:09 AM - edited 01-04-2022 06:11 PM
Ok help me out guys... I am on a 90 day plan, so I have a nice wack of data to use over a 3 month period. Most of the time I do not need that much, but occassionally I am going to use up a ton at once (tethering my laptop). When/if I run out of data there is really no reason for me to wait until the end of the 90 day plan is up because ...well the data is gone.
Is there a way to renew automatically when my data runs out? I would be worried that if my data ran out, I would have no way to log in and manually do it?
Or would I have to manually do it?
Is this a terrible idea? Am I missing something? In my head, there is no reason why I would not just refresh my 3 months? Thoughts?
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06-15-2018 05:28 PM
Hey TeelaBrown, can you send us a private message :D? Me or one of our agents will be more than happy to make those changes for you.
06-15-2018 04:46 PM
@TeelaBrown wrote:
Is this a terrible idea? Am I missing something? In my head, there is no reason why I would not just refresh my 3 months? Thoughts?
Unfortunately, yes, this is a terrible idea. One of the main selling points of PM is no surprises. Can you imagine the bill if someone got hold of your phone a binge watched all 5 seasons of Breaking Bad over the course of a weekend, all the while your data was auto-renewing so as to not miss an episode.
No surprises. If you want to renew, you have to manually go through the steps. No surprises.
06-15-2018 10:51 AM
@TeelaBrown You can manage your data by using app to make sure it doesn’t run complete out before you send a private message for Mods to renew it early for you. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
06-15-2018 10:23 AM
@TeelaBrown wrote:Ok help me out guys... I am on a 90 day plan, so I have a nice wack of data to use over a 3 month period. Most of the time I do not need that much, but occassionally I am going to use up a ton at once (tethering my laptop). When/if I run out of data there is really no reason for me to wait until the end of the 90 day plan is up because ...well the data is gone.
Is there a way to renew automatically when my data runs out? I would be worried that if my data ran out, I would have no way to log in and manually do it?
Or would I have to manually do it?
Is this a terrible idea? Am I missing something? In my head, there is no reason why I would not just refresh my 3 months? Thoughts?
You can't autorenew early. You can buy data addons or you can add the cost of your plan and private message the mods to renew your plan early but you must have the funds in your account.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *