Aug,06,2019

[Jim1992]

My name is Jason Jodoin I put money in my phone last night now my phone said I have no  Service  But phone still work here is my cell if someone can help me 613xxxxxxx thanks 

EDIT: info removed by NDesai

[geopublic · Accepted solution]

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@Jim1992 wrote:

My name is Jason Jodoin I put money in my phone last night now my phone said I have no  Service  But phone still work here is my cell if someone can help me 613xxxxxxx thanks 

EDIT: info removed by NDesai

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@Jim1992 If you phone still works you can ignore that message. It means you plan is going through the renewal process. Everything will be back to normal within the next day.

[NDesai]

@Jim1992 Please do not post any personal info as this is a public community. 

Log in to your self-serve account and see the status. If it says Expired/Suspended, try enabling/disabling the lost/stolen feature. Sometimes this triggers the renewal process when it is stuck for some reason.