03-10-2017 02:11 PM - edited 01-04-2022 01:34 PM
09-23-2019 06:50 PM
@afzonouzi wrote:My number is xxxxxx and I need to add some data to be able to use internet. how can I pay for it?
You could also forfeit your current plan and change to another plan immediately.
Use a payment card or vouchers and add them into your account and then get data by way of add-on or change plan.
You can also ask the moderators to renew early but that would be less than immediate.
09-23-2019 06:35 PM
@afzonouzi wrote:My number is xxxxxxxxxx and I need to add some data to be able to use internet. how can I pay for it?
Please edit your post and remove your phone number! This is a public forum!
To get a data add on log into your self serve account and click on Purchase Add-ons.
09-23-2019 06:31 PM - last edited on 09-23-2019 08:03 PM by computergeek541
My number is xxxxxxxxxxxxx and I need to add some data to be able to use internet. how can I pay for it?
Edited by computergeek541: phone number removed
03-10-2017 08:27 PM
@leeleeb as the others have said already, add-ons will get you through to your next cycle. However, if you're finding you're going to consistently need more data than what is in your plan, you may want to consider to moving up to a plan with more data in it. At $30/GB, the add-ons are VERY expensive, much more so than buying data as part of a plan.
I have no idea what plan you're on but let's say you're on a 90-day, province-wide talk, global texting, 3GB/90 (approx 1GB/month) plan for $111 (- any rewards, + tax). Stepping up from there to a 90-day, province-wide, global texting, 6GB/90 (approx 2GB/month) plan would only cost you $9 more (approx $3 per month), vs buying the same extra amount of add-ons which would be 3 x $30 = $90.
03-10-2017 03:54 PM
@leeleeb If you find data usage higher than you expect be sure to turn off WiFi Assist; otherwise you may be using cellular data even though you are connected to wifi.
03-10-2017 03:50 PM
@leeleeb wrote:
What is my best option for getting more data on my phone immediately?? I currently have the add on of 1gb but I've gone threw it this month and NEED to have more right away. Can I purchase something just for the month? Or will it be a add on every month now? Will I be able to use it now? Or will it take effect next month? Cuz that would not help me.
Thanks!!
You have used already the best option at least for now. 1GB add-on for $30 never expires takes effect immediately.
03-10-2017 03:41 PM
@leeleeb wrote:
What is my best option for getting more data on my phone immediately?? I currently have the add on of 1gb but I've gone threw it this month and NEED to have more right away. Can I purchase something just for the month? Or will it be a add on every month now? Will I be able to use it now? Or will it take effect next month? Cuz that would not help me.
Thanks!!
As already mentioned, data add-ons take effect immediately and you can start using it right away, and the data alottment doesn't expire and can be used until depleted. The add-on purchases are a one time thing and do not automatically get charged for each each billing cycle. You would have to add it each time you need it.
03-10-2017 03:17 PM
Data add ons do not have any expiry. If a bucket of data is purchased, it stays in the account until it is all used up. Data add ons are not a recurring purchase. They are one time purchases made manually by the user. If data is needed badly right away, the best solution is to buy a data add on. The purchase is available for use immediately.
03-10-2017 02:18 PM - edited 03-10-2017 02:24 PM
What is your current regular plan and how long is your billing cycle?
Unfortunately, if you've run out of data on your regular plan, you'll have to wait until your plan renews if you don't want to buy an add-on. If you change your base plan, it will take effect at the end of your current plan. Otherwise, if you schedule it to take effect immediately, you'll lose whatever time you had remaining on what you paid already, as there are no refunds for prepaid services. At this point, add-ons are your only option, or get a short term plan from another provider if it's less expensive than the add-ons.