01-10-2020 06:43 PM - edited 01-05-2022 08:58 AM
01-10-2020 08:56 PM
Make sure you add and purchase the US roaming add-on. Also check your account under add-ons to make sure it is showing. Also you need to enable roaming.
https://www.publicmobile.ca/en/on/get-help/articles/us-roaming
01-10-2020 07:18 PM
Try taking out you’re SIM card and putting it back
01-10-2020 06:47 PM - edited 01-10-2020 06:48 PM
@1433 - Did you enable roaming on your phone? Is your mobile network set to automatic?
EDIT: PM uses AT&T & T-Mobile in the US.
01-10-2020 06:46 PM - edited 01-10-2020 06:48 PM
Are you in the US currently? Make sure your roaming is enabled and data too if you have a data package.
01-10-2020 06:45 PM - edited 01-10-2020 06:46 PM
What is your status?
Can you restart your phone?
If it didn't work Can you try sim in different phone?
