Add talk to existing plan

[Milos]

I have a 90 day plan started two weeks ago and long story short I was experimenting and started it without a talk/text plan, just data. I thought I could just add it and pay the difference, but that doesn’t seem to be an option in Self Serve, I’d have to pay the whole amount. Is there a way to work around that? I don’t want to wait till the next billing period to switch.

[will13am]

Technically speaking the wireless code doesn't include a trial period for prepaid.  Arguably, any test period is strictly goodwill. 

https://crtc.gc.ca/eng/phone/mobile/codesimpl.htm

[CS_Agent]

Hi Milos,

If you do have any questions about your plan, just contact us by sending a private message through the following link : 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Luddite]

Have you looked at fongo.com using cellular/wifi data? Free calling/incoming text; sending SMS has small charge. BUT voip calling is sometimes a bit ragged. 

[srlawren]

@Milos I don't think the duration of a couple of days vs. a couple of weeks will be an issue, the moderators are usually pretty good about helping with these types of situations, regardless of where you are in your current cycle.  

[ShawnC13]

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@Milos wrote:

I have a 90 day plan started two weeks ago and long story short I was experimenting and started it without a talk/text plan, just data. I thought I could just add it and pay the difference, but that doesn’t seem to be an option in Self Serve, I’d have to pay the whole amount. Is there a way to work around that? I don’t want to wait till the next billing period to switch.

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There really isn't a way around it.  A couple of days would have been a good experiment but a couple of weeks.  The best you can do is contact the mods (Link in my signature) and see if there is anything they can do for you.

[NDesai]

@Milos 2 weeks is a long time for your experiment. Try contacting the Moderator_Team and see if they can change your plan without you paying the full amount for a new plan.