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Add-on transferability

ggd
Great Neighbour / Super Voisin

I have the $15 plan and have purchased a $15 international calling add-on. If I change plans to the $25 plan will I keep my add-on?

4 REPLIES 4

geopublic
Mayor / Maire

@ggd  Addons are always associated with your account not your plan, so no matter how many times you change your plan it will not affect your addons.

popping
Retired Oracle / Oracle Retraité

@ggd 

Add-on is added to your account.  Similarly, rewards are attached to your account. Therefore, changing plan will not affect your add-ons and your rewards.

Triguy
Mayor / Maire

The add-on remains in your account until it is used up.

GinYVR
Mayor / Maire

@ggdYes you would keep your add on.

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