Add on purchase

[Savebig2]

Hey PM 

this month my wife’s data is running low and o just purchased a $15 upgrade however it’s not been added on. Do I need to wait till end of cycle to make the add on? 

[Savebig2]

Thanks for your help

cheers

[Savebig2]

Thank yo I all got it sorted Cheers

[Dunkman · Accepted solution]

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@Savebig2 wrote:

It says I’ve made payment but it’s not updated now it says $30

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@Savebig2 

If you have available funds, purchase the add on again.

Here is a help article

https://www.publicmobile.ca/en/ab/get-help/articles/purchase-add-ons-through-self-serve

[Savebig2]

It says I’ve made payment but it’s not updated now it says $30

[Anonymous]

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@Savebig2 wrote:

Hey PM 

this month my wife’s data is running low and o just purchased a $15 upgrade however it’s not been added on. Do I need to wait till end of cycle to make the add on? 

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It's a non-intuitive 2 step process. Add funds, buy add-on. You've probably just done step one.