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Add on purchase , wrong one

Luiggia
Great Neighbour / Super Voisin

I purchased wrong add on. How can I correct it

3 REPLIES 3

geopublic
Mayor / Maire

@Luiggia wrote:

I purchased wrong add on. How can I correct it


Simon.JPG


@Luiggia wrote:

I purchased wrong add on. How can I correct it


Generally, you can't.  Public Mobile's official policy is no refunds on plans and add-ons.  To get the proper add-on, you'll need to purchase the one that you do want. As for a credit for the add-on mistakenly purchased, that's up to the descretion of the moderators.

Anonymous
Not applicable

@Luiggia wrote:

I purchased wrong add on. How can I correct it


Which one did you buy?

Which one did you want?

Which plan are you on?

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