cancel
Showing results for 
Search instead for 
Did you mean: 

Activating my plan

Doublerp14
Good Citizen / Bon Citoyen

I've waited forever for a moderator to simply change my plan as my previous plan was expired. Can someone help me please

4 REPLIES 4


@ellading wrote:

If you don't have payment issue, just go to Walmart before the end of the month and open up a new account. No cost on SIM card and you get $20 credit. 


But you would lose your current phone number doing so; numbers may not be transferred between PM accounts.

It is a quirk of PM's self serve system that only one's current plan can be reactivated after expiry without moderator assistance.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ellading
Great Neighbour / Super Voisin

If you don't have payment issue, just go to Walmart before the end of the month and open up a new account. No cost on SIM card and you get $20 credit. 

PJC
Town Hero / Héro de la Ville

If you have already contacted the mods, unfortunately, the only thing you can do is wait. I've been reading a few posts and it seems that the mods have been taking longer to reply this weekend, so you'll have to be patient.

 

 

MacMe
Deputy Mayor / Adjoint au Maire
Need Help? Let's chat.