cancel
Showing results for 
Search instead for 
Did you mean: 

Acct login

Staceyodonnell
Great Neighbour / Super Voisin

I have an acct and i cannot sign in it is telling me the password is wrong.i try to reset my password and it says it sent me an email but i never recieve the emails..please help

2 REPLIES 2

Anonymous
Not applicable

Try Different Browser internet ,

you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Good Luck

mimmo
Retired Oracle / Oracle Retraité

@Staceyodonnell the password reset does not work. You need to send a private message to the mods to reset your email.

 

How can you get help with your account, activation, or service?

In your message please include:

  • PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

  • Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

  • Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
  • Messages are replied to during business hours and in the order they are received
  • Typical response time is between 1-3 hours, but can be up to 48 hours.
  • There is no need to send multiple messages.

Some good posts/reads:

  • Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions

 

Need Help? Let's chat.