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Accidentally bought $20 US bundle add-on instead of $10 Data add-on. Help?

ansiblepm
Great Neighbour / Super Voisin

I'd like a refund for the $10 and removal of the extra add-ons since I just needed the $10 US roaming add-on. 

 

Can this be done? Alternatively, if it is more feasible, I'd like to transfer to the $20 500mb US roaming add-on. I really have no use for talk/text so buying the bundle was a mistake.

 

I made the purchase an hour ago.

 

Thanks.

4 REPLIES 4

ansiblepm
Great Neighbour / Super Voisin

Thank you

@ansiblepm 

Moderators taking 1-2 days for response.  Probably won't get response until tomorrow or Tuesday.  

Triguy
Mayor / Maire

PM plans are prepaid so no guarantee of a refund but contact a moderator.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

RossN
Mayor / Maire
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