Last year I bought the $60 plan that included US roaming and US data. I was looking into the plans now because with what's going on in the world I will not be going to the US for the foreseeable future.
When I log in to my account it now tells me my $60 plan includes: (no mention of US roaming and US data)
And the $50 plan says it includes:
They seem to be exactly the same...
Am I being charged $10/ for nothing?
On your overview page you should see two lines of data.
1. 2 GB at 3G or something like that
2. 8.5GB at 3G or something like that
The 2Gb is the clue.
That's a coveted plan. It may be of little value these days but it was popular at the time for those that go in and out of the states frequently.
@BenKayfetz hi if you have no plans in going to the U.S. you are wasting your money they will probably offer the plan again once things get better again' personally I would change plans next renewal
@geopublic That's what I thought, But there is no mention of the US coverage when I log in.
@BenKayfetz Yes, that was a known issue as there were other customers concerned at the time that the plan details did not include the US Roaming details. From what I remember the moderators confirmed that the US Roaming was included.
To verify you can submit a ticket to PM and ask them to confirm it. If you are thinking of changing plans I'm pretty sure you will be able to find others willing to takeover/buy your plan if you are interested in selling it.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking here or the icon (bottom right of your screen).
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Do you care about your number?
You could let it go suspended for 90 days then reactivate it for only one cycle and suspend it again for 90 days until you can use it again.
The only reason I say this is because it's so much better deal than roaming add-ons if you do use it and it's not available anymore
In a meantime you can get temporary one for less, if you're always at home you can go much lower than that,
You also have an option of selling your account, people did look for it here not long ago
There was only one $60 plan with 8.5GB ever offered. It includes U.S. roaming. The $50 plan does not. There is no need to contact moderators.
Under your plans and add ons on your overview page you should see two listings for data . One for ?/8704 MB (8.5gb) and one with no usage 0/2048 MB (2.0gb). These are the only indicators in your account that you do have the $60 US/Canada roaming plan.
Only you can decide whether it's worth saving $10 or $20 per month (depending on what plan you change to) and likely losing that plan forever. Public mobile may not ever offer a similar plan and your only choice then would be the 10 day US roaming add ons. The closest equivalent being the US call/text/250mb for $20 (30 days would cost 3×$20=$60.) Downgrading to the $50 plan would save you $120 ($10×12 months.) 1 year being a safe estimate of the amount of time before you would choose to visit US again.
As suggested there are a few options to consider....if the phone number associated with the plan isn't vital you could activate a new sim card possibly with a promotion (to save a little more money) on the $25 plan. Allow the $60 plan to suspend for 85 - 89 days and renewing for 30 days would net a savings of $120 per year ($144 w/autopay) or the $15 plan would save you $240 p/yr ($264 w/autopay). You could use the extended absence voicemail greeting to redirect callers to your new temporary number.
You can decide to give up the plan and hope public mobile offers something similar in the future. If this is the case you may want to put an ad on kijiji or Craigslist offering to give it up to someone else who desires that plan despite the current travel ban to all but essential workers. You and the interested party could have a discussion about the benefits of having that plan.
Or you can just keep it and remind yourself how smart you were to get the $60 US roaming plan!