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50 dollar promotion plan for 40 not showing up

kathrynrebecca
Great Neighbour / Super Voisin

Hello,

 

my phone number is #########. I tried to get the $40 dollar promotion for the $50 dollar plan and i didn't see a promotion code or a credit. I signed up on June 23rd before the promotion expired. Can you help?

 

Edited by ShawnC Removed phone number

3 REPLIES 3


@kathrynrebecca wrote:

Hello,

 

my phone number is #########. I tried to get the $40 dollar promotion for the $50 dollar plan and i didn't see a promotion code or a credit. I signed up on June 23rd before the promotion expired. Can you help?

 

Edited by ShawnC Removed phone number


There is no promo code or new plan.  In some places, it says to take some special $40 new plan, while in others, it says to take the Ready-made $50 plan.  

 

The timing of discount is also contradictory.  In one place, it says that the first month is $40, while elsewhere it says to wait 7 business days for a $10 credit.  I am betting on the latter because of the way that Public Mobile has always done this type of promotion in the past.

ShawnC13
Oracle
Oracle

@kathrynrebecca wrote:

Hello,

 

my phone number is #########. I tried to get the $40 dollar promotion for the $50 dollar plan and i didn't see a promotion code or a credit. I signed up on June 23rd before the promotion expired. Can you help?

 

Edited by ShawnC Removed phone number


The $10 credit will show up in your account within 7 days

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Anonymous
Not applicable

@kathrynrebecca wrote:

Hello,

 

my phone number is xxxxxxxxxx. I tried to get the $40 dollar promotion for the $50 dollar plan and i didn't see a promotion code or a credit. I signed up on June 23rd before the promotion expired. Can you help?

 


So did you sign up for the $50 plan anyway? If so, good. The wording of this promo is a bit messed up. It should all happen. Give it a week to show up.

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