400:international minutes

[RachelWard]

Hello. This is my first post. I am so excited to have a Public Mobile Account. My friend set it up for me yesterday. And everything worked great as we both now see the Black Friday credits the next morning. I see the description of my international minutes says, Do Not Use, in payment records. Do not use? Why?  

[Lemony_Snicket]

That sounds like an errant note.  If the minutes are showing in the overview properly, then it should all be good.

[RachelWard]

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@hairbag1 wrote:

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@RachelWard wrote:

Hello. This is my first post. I am so excited to have a Public Mobile Account. My wife set it up for me yesterday. And everything worked great as we both now see the Black Friday credits the next morning. I see the description of my international minutes says, Do Not Use, in payment records. Do not use? Why?  

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Did you buy the 400 minutes of International Calling Add-on for $15 ? Log into My Account / Data and Add-ons to see if it's on your account.

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Yes! The first picture is a clip of my account transactions and the second is from my over view of my account 

[hairbag1]

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@RachelWard wrote:

Hello. This is my first post. I am so excited to have a Public Mobile Account. My wife set it up for me yesterday. And everything worked great as we both now see the Black Friday credits the next morning. I see the description of my international minutes says, Do Not Use, in payment records. Do not use? Why?  

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Did you buy the 400 minutes of International Calling Add-on for $15 ? Log into My Account / Data and Add-ons to see if it's on your account.