3rd and 4th Generation Plans

[BBPHONE]

Hello, 

The new plans are all at 3 G, does anyone know what the generation is of my current $45. plan? I cannot find that information anywhere. I was sure it was 4 G.

Thanks

[JoyLuck]

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@BBPHONE wrote:

Hi,

I have had that plan for a long time. I thought it was a 4 G. I have checked everywhere and haven't found the answer. Wouldn't the 4 G be better than a 3 G? I really like the new plans but don't want to have less speed, and that is why I need to know what the speed is for the $45. old plan.

TY!

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[RossN]

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@BBPHONE wrote:

Hi,

I have had that plan for a long time. I thought it was a 4 G. I have checked everywhere and haven't found the answer. Wouldn't the 4 G be better than a 3 G? I really like the new plans but don't want to have less speed, and that is why I need to know what the speed is for the $45. old plan.

TY!

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@BBPHONE if you need to know contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention your issue  check the envelope top right corner for a reply response time is 2 to 48 hours

[Dunkman · Accepted solution]

@BBPHONE 

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@BBPHONE wrote:

Hello,

Can you please tell me what the speed is with the present $45. plan? The new plans are all at 3 G speed. But I can't find what the speed is for the plan I have.

Thanks!

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Check your self service plan under plan details section.  If it states 3G speeds for data, then you are 3G plan.  If not mention of speed, it should be LTE. See below.

[gpixel]

@BBPHONE you won't see the difference unless you stream 1080p video on your phone. otherwise, I would switch. 

[BBPHONE]

Hi,

I have had that plan for a long time. I thought it was a 4 G. I have checked everywhere and haven't found the answer. Wouldn't the 4 G be better than a 3 G? I really like the new plans but don't want to have less speed, and that is why I need to know what the speed is for the $45. old plan.

TY!

[BBPHONE]

Hello,

Can you please tell me what the speed is with the present $45. plan? The new plans are all at 3 G speed. But I can't find what the speed is for the plan I have.

Thanks!

[RossN]

---

@BBPHONE wrote:

Hello, 

The new plans are all at 3 G, does anyone know what the generation is of my current $45. plan? I cannot find that information anywhere. I was sure it was 4 G.

Thanks

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@BBPHONE hi what does it say in your self serve under plans and add ons? when did you start that plan?

[gpixel]

@BBPHONE login to your self serve and click on plans and add-ons tab. it should show you the data speed 3g. if not, then it should be full LTE speed

https://productioncommunity.publicmobile.ca/t5/Announcements/Updated-New-plans-launching-on-April-23...

wow! these plans are amazing! 🤭