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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

PM get your act together! Mod saying you should have received confirmation email after registering your email. Great excuse to deny everyone credits right? Don't send any confirmation then say you need a confirmation to be eligible for the credit... How convenient

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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

Can someone confirm if they ever received a confirmation email when they registered for the promo? Earlier post said no. PM is using this excuse to not give me my credit

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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

Mod wants screenshot of confirmation email to prove I applied. They never sent an email to begin with! WARNING TO ALL: do not fall for any of these fake PM email registration promos!

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Mayor / Maire

Re: 2nd month free with email registration

I imagine that if you peruse the Announcements forum you'll find the promo you're describing, along with any conditions or limitations attached to it. And you'll find plenty of feedback from the PM Community, people who did get the promo, people who didn't get the promo.

 

I'm guessing it's a simple mistake (administrative error) or it's not a mistake (because you somehow didn't meet the promo criteria), but it's not a scam.

You can challenge them to a "fight" if you like, but I suspect in this instance you'll get more cooperation and better results by just asking nicely.

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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

they denied it because I didn't buy the Sim card online but used one bought in store (activated at home, not in store). They claim buying the Sim card online was a condition for the promo. I do not at all recall that being a condition. It was only registering your email from may 5-7 and activating with same email. Did not say Sim card had to be bought online. Does anyone have the original promo terms? Feels like PM is making up terms on the go to suit their purposes. My mistake for not saving every single screenshot and terms to deal with this corrupt company.

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Mayor / Maire

Re: 2nd month free with email registration

@Bill888

Wow, Public mobile is being picky with your situation.  It is just easier to give you the credit and have goodwill.  

 

I am pretty sure that there was no condition that you needed to buy SIM card from Public mobile.  Just need to sign up the email address and activate by the time period.  

 

I don't have the complete terms and conditions though.

Here was part of the conditions:

Activate on any plan $25/mo or higher and get your next 30 days for $0 online only*. Activate by May 22nd using the email address submitted below to receive this offer.
Need to submit email address between May 5-7, 2020 and then activate online before May 22.

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Mayor / Maire

Re: 2nd month free with email registration

iirc it said online. Is that only PM? Or what about cellsupplies whatsit?

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Retired Oracle / Oracle Retraité

Re: 2nd month free with email registration

@Bill888 

Ask for the moderator to check again or ask for a different moderator.  For this promotion, it does not matter where you got the sim card from but only that you performed an online activation.

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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

Complete sham of a company! Mods sent me this link to the promo: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/FLASH-SALE-TILL-MAY-22ND/td-p/538528

 

Nowhere does it say Sim card must be bought online from PM.

 

Great business practice! Make up terms on the go after the fact to steal from your customers!

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Good Citizen / Bon Citoyen

Re: 2nd month free with email registration

Same old broken record from mods: you didn't activate online, blah blah blah. How many times do I have to say I activated online? 

 

Stay away from this hellhole of a company!