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Good Citizen / Bon Citoyen

10 day US roaming addon - expiry date AND time

Hello,

 

If I purchase the 10 day US roaming addon on Friday, June 16 at 1pm, does that mean it will expire on Monday, June 26 at 1pm. Need to know exactly how this works as I will need to add the add on again and don’t want to get stranded somewhere without service.

 

Thanks,

John


Accepted Solutions
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Retraité / Retired

Re: 10 day US roaming addon - expiry date AND time

The system does not take the time you activated it into consideration, only the dates, so it would be the night of June 25th 11:59pm going into June 26th midnight. 

 

Even if you sign up at 11pm, it is considered as day 1

 

Regards,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

View solution in original post


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nd
Good Citizen / Bon Citoyen

Re: 10 day US roaming addon - expiry date AND time

EDITED: I believe it would expire on Monday, June 26 at 11:59pm, but best to get a mod to confirm.

 

EDIT #2: It would expire on Sunday, June 25 at 11:59pm

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Oracle

Re: 10 day US roaming addon - expiry date AND time

@johnt, I think it would expire on June 25 11:59 PM EDT as if you purchase today that would be day 1 and it ends at 11:59 EDT tonight.

 

ETA: @nd hmm you got me thinking now.  I wonder if @Mary_M would be able to clarify this for the member so we have an answer from  a PM representative

 


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
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Good Citizen / Bon Citoyen

Re: 10 day US roaming addon - expiry date AND time

 
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nd
Good Citizen / Bon Citoyen

Re: 10 day US roaming addon - expiry date AND time

Thanks @ShawnC13, edited my post just in case I was incorrect!

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Oracle

Re: 10 day US roaming addon - expiry date AND time

@johnt, thanks for posting that.  So you get 10 full 24 hour days and it expires at 11:59 of the 10th full day

ETA after confirmation from a MOD my first post was correct and you have 10 Calendar days with the day you sign up being day one and it expires at 11:59 ET of your 10th day


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
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Good Citizen / Bon Citoyen

Re: 10 day US roaming addon - expiry date AND time

sorry everyone, I am a real newb with this message board, as I mistook someones post as a reponse from a Public Mobile for which I did open a support request with for this answer.

 

So as mentione before maybe @Mary_M would be able to clarify this so we have an answer from  a PM representative

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Retraité / Retired

Re: 10 day US roaming addon - expiry date AND time

Hey @johnt,

 

thanks for tagging me !

 

You have a full 10 days to use this add-on and it should be expiring June 25th 2017 at 11:59pm. 

 

Does this make sense ? Smiley Happy

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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Deputy Mayor / Adjoint au Maire

Re: 10 day US roaming addon - expiry date AND time

@Mary_M Actually no this does not make sense. 

 

10 FULL days implies 10 x 24hrs = 240hrs

(June 16 @ 1pm) + 240 hrs = June 26 @1pm.  So would it not go to June26 11:59pm?

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Oracle

Re: 10 day US roaming addon - expiry date AND time

@Mary_M No that does not make sense UNLESS day 1 ends at midnight on the date of activation. 24 hours after the activation in question is noon June 17; so, 10 x 24 periods ends noon June 26.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.