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Great Neighbour / Super Voisin

Question - please answer

 What does a person do when she does not know or remember the password to log-into her account.  ("My Account"?)

 

I wrote the password down; still it is not working.   I likely need the password re-set, so I can get-into My Account.  

 

Please someone:  Help me re-set my password so I get access to 'My Account."

 

Also:  I hardly ever (never) use this Community Forum - and I am not used to navigating it (and find it difficult).  When a reply is made on Community Forum -- please also, I hope, please deliver it to my non-public mobile address as well - so I will know that it arrived.  

 

 

Oracle

Re: Question - please answer

@Mariev  most people will click this link https://selfserve.publicmobile.ca/

and then click forgot passowrd.

 

if that fails then you need to contact the moderators

Oracle

Re: Question - please answer


@Mariev wrote:

 What does a person do when she does not know or remember the password to log-into her account.  ("My Account"?)

 

I wrote the password down; still it is not working.   I likely need the password re-set, so I can get-into My Account.  

 

Please someone:  Help me re-set my password so I get access to 'My Account."

 

Also:  I hardly ever (never) use this Community Forum - and I am not used to navigating it (and find it difficult).  When a reply is made on Community Forum -- please also, I hope, please deliver it to my non-public mobile address as well - so I will know that it arrived.  

 

 


As stated try the reset password function if that isn't working for you here is how to send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Great Neighbour / Super Voisin

Re: Question - please answer

Thank you.  

 

Great Neighbour / Super Voisin

Re: Question - please answer

Thank you