No I am old public mobile number and changed from a "grandfather" plan to a new one. I have paid as per my account. I still can't receive and make call and texts.
@ncho can you post a screenshot (minus personal information) of your Overview page and payment history screens? This will help us assist you.
My account says insufficient funds though I have made payment
Hopefully you didn't change plans after your old (Grandfather) plan was renewed. That would explain the insufficient funds.
And it says plan expired
Login into https://selfserve.pulicmobile.ca and click on Payment History. Pick date range to be 6 months review the details and this will give you a better understanding on why your plan expired.
If the information is incorrect then please
send a message to the @Moderator_Team by clicking on the following link:
The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.