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Great Neighbour / Super Voisin

I returned after 6 months, I want to reactivate my phone & plan, Phone #6**********7

I returned after 6 months, I want to reactivate my phone & plan, Phone #6************7

Great Neighbour / Super Voisin

my phone # is 6******************7, I did not use my phone for last 6 months. Now I want to activate my phon

my phone # is 6*******7, I did not use my phone for last 6 months. Now I want to activate my phon

Great Neighbour / Super Voisin

react

 
DK
Model Citizen / Citoyen Modèle

Re: I returned after 6 months, I want to reactivate my phone & plan, Phone #6************7

Hi you will have to ask for a sim via the invite page and wait as your account has been deleted after the it was 90 days past due.

Sorry but you will be a new customer and your old sim is good for trash. You will also get a new number.

DK
Model Citizen / Citoyen Modèle

Re: I returned after 6 months, I want to reactivate my phone & plan, Phone #6**********7

Mayor / Maire

Re: react

@Tofiqkhan,

 

If your account was not deleted from the system, login to your self serve account (here) and renew your prepaid plan.

 

If your account passed the 90 days of grace period without doing a payment, starts when the status shows EXPIRED, then your account and phone number have been deleted from the system.

 

You cannot recover your phone number and your SIM card is good for trash.

 

 

 

Sadly, if it's the case, you have to start again from scratch.

 

 

 

At this moment, Public Mobile is currently in BETA.

 

They are temporarily accepting new customers only by invitation.

 

To join the BETA phase, you must register here : http://publicmobile.ca/en/on/beta

 

 

You will be contacted by email within a few weeks. Once you receive your invitation code, you will be able to subscribe on Public Mobile and order a free of charge SIM card.

 

For now, there is no faster way to subscribe on Public Mobile. They are in BETA to make sure everything works perfectly before the official launch.

 

 

 

 

If I answered your question, please accept my post, as the solution.