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Great Neighbour / Super Voisin

Charging twice

I just registered 1 week ago and i change my plan a week after with the same price and charge me again 

jp2
Deputy Mayor / Adjoint au Maire

Re: Charging twice

If you change the plan immediately it will make that date the new renewal and charge you for the new plan. You should have selected change at renewal then the plan would have changed at your next renewal date instead of charging you again. 

jp2
Deputy Mayor / Adjoint au Maire

Re: Charging twice

You could try contacting the Mods to see if they can help you out. 

 

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