I am wondering as being BRAND NEW to this if. Anyone has started with 1 spot on this website Especially the Self Serve and been redirected to another page another form all over the place and Then you Finally FIND a. place to hit SEND
EMAIL. which it says recieved
A day or so I get email telling me to fill in 1 more form describing all details of My Unique. Situation. and I'm filling out a Small Novel about problem and then it disappeared???
So I don't know if they got so I do it All. Over again I have been doing this for 2 days originally and about 3 hrs tonight!
I have a disability and it has been frustrating. to Say the least!
Bottom Line I asked for a Live Phone Call to explain in more details Will Someone Call Me to try to solve a Mess!!
Second and More important I know Telus is in charge overall but can PUBLIC. MOBILE. CONVERSE. or COMMUNICATE. A Major complaint to. KOODO. about. an EMPLOYEE of one store giving a customer undue expense and misdirection and advice because it was beginning of month and TOO many people there Just to pay Bill I am Pi..... .d!
I was LOYAL PUBLIC. MOBILE customer since they first opened and because my phone was stolen The very busy EMPLOYEE at the KOODO
Store that USED to be A PUBLIC MOBILE store and the only place you can pay your PB Bill in. PERSON
BOTTOM LINE I DO NOT LIKE KOODO WHICH I HAD TO SPEND A LOT OF MONEY just to have some service I. Now have my New replacement PB SIM. Card So I'm hoping old PB will take me back on my very Happy with grandfathered plan All Inclusive talk text and data
Sorry Everybody I know I'm a Newbie but the day I had phone stolen I was Also hit by a. Car on my bike YES. I'm ok thanks for thinking
But my bike isn't and this Whole Phone Deal because of being told what to do step by step to have me up and running New phone and New service provider cost me almost 500 bucks and I. only wanted to pay. My PB Bill and be happy!Not! I hope PB and KD can Telus how to fix
