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Great Neighbour / Super Voisin

unlock phone

How do I unlock an LG V20 phone that previously was used with your sevice.  I need the SIM PIN.  Tha ks

Oracle

Re: unlock phone


@mduns wrote:

How do I unlock an LG V20 phone that previously was used with your sevice.  I need the SIM PIN.  Tha ks


You can contact the moderators or you can contact Telus or Koodo whoever you first had the phone with.  

You will need the assistance of the Moderators and to do that you will need to create a Trouble Ticket.  Click this link https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon.  Follow the prompts to get to the Contact Us button and then a Submit Ticket button will appear.

 

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

 

More info on moderators


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
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Oracle

Re: unlock phone


@mduns wrote:

How do I unlock an LG V20 phone that previously was used with your sevice.  I need the SIM PIN.  Tha ks


a) PM does not lock phones. When/where did you buy the phone? 

b) Whose service are you trying use?

c) When you reboot the phone with the suspect SIM installed, what is the exact error message?


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.