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switched phone sim card cant acces data anymore

bauness
Good Citizen / Bon Citoyen

switched phone inserted new sim card cant acces data anymore, phone call working on network,wifi working

 

new phone is umidifi F1 verified the band for 3g before buying im on the 30# plan 1gb unlimited call/text

 

is there a setting somewhere or an information i didnt knew before made the switch?

 

thank you

 

english/french answer welcome

6 REPLIES 6

bauness
Good Citizen / Bon Citoyen

yeah thx forgot about that one when switching phone

 

ty so much it work

Alex888
Mayor / Maire
Try going into your account, report your phone as lost, log out, wait 5 minutes, log back in and report it found, then restart your phone.

bauness
Good Citizen / Bon Citoyen

no  im 497mb/1gb that renew on feb 27 or 29 i think and i switched back to my old phone and data work.. =/

deepropar
Great Neighbour / Super Voisin

Hi,

 

you may need to check APN settings.

i think APN should be isp.mb.com

 

Moderator may answer better, but i think fixing APN name will fix the issue

in iphone APN setting is under Cellular>Cellular Data Network

 

Thanks

Anonymous
Not applicable

@bauness wrote:

switched phone inserted new sim card cant acces data anymore, phone call working on network,wifi working

 

new phone is umidifi F1 verified the band for 3g before buying im on the 30# plan 1gb unlimited call/text

 

is there a setting somewhere or an information i didnt knew before made the switch?

 

thank you

 

english/french answer welcome


Officially Recognized APN Reference

Or what might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Murco
Model Citizen / Citoyen Modèle

Is your data expired for the current cycle?

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