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pictures txt

telecom
Great Neighbour / Super Voisin

i dont receive picture that send to me by txt ?, how can i solve this problem, thankyou

6 REPLIES 6

jib_tech
Model Citizen / Citoyen Modèle

@telecom 

Yeah you don't need to have data you just need it turned on in your settings.

pkaraa
Deputy Mayor / Adjoint au Maire

check settings as per S--S 

 

make sure your Data is on.

Anonymous
Not applicable

@telecom 

you have to Changing APN Settings,

 

How to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

 

and go Changing APN Settings On An IPhone

click Here link, 

 

How to reset network settings on an Android device
  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System," depending on what device you have.
  3. Tap either "Reset" or "Reset options."
  4. Tap the words "Reset network settings."

   or visit  Here link,

 

and go Changing APN Settings On Android device

click Here link,

 

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

 

and do Rebooting your phone

 

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

for iphone  go to Settings > Messages > To turn iMessage on or off, 

 

Turn your data on to send a Picture Messaging in world-wide,

 

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging, 


you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

 

make sure your Data is on.

telecom
Great Neighbour / Super Voisin

thankyou

hTideGnow
Mayor / Maire

@telecom   To receive MMS, make sure you have Mobile Data enabled.  

JK8
Mayor / Maire

@telecom wrote:

i dont receive picture that send to me by txt ?, how can i solve this problem, thankyou


Make sure cellular data is on and your apn settings are correct.

 

https://www.publicmobile.ca/en/bc/get-help/articles?q=Apn

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