cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

Re: phone says no service

i tried that too

Good Citizen / Bon Citoyen

Re: phone says no service

this didnt for me either

Deputy Mayor / Adjoint au Maire

Re: phone says no service

How about answering a few questions.

 

What phone do you have?

Does anything work?

Calling out and in?

Text out and in?

Data?

 

What steps have you tried on your own?

Rebooting phone?

Resetting network settings?

Removing sim card and reinserting?

 

When you log into self serve account what does the status say?

Does it give you a payment due date of 1969??? This has been an issue since yesterday.

 

Is there a balance still in your account?


@ShaneNelson wrote:

this didnt for me either


 

Good Citizen / Bon Citoyen

Re: phone says no service

Everything else on the phone works, but public mobile. I have an iphone 6.I have tried all trouble shooting and still nothing

Deputy Mayor / Adjoint au Maire

Re: phone says no service

Still not very clear.. you said everything else on phone works but public mobile. We understand that and understand you're having issues but with the vague responses we are not able to provide suggestions to you.

 

Can you try to answer the questions I asked?

 

Especially the 1969 one cause that will have to go right to moderators.

 

 

You did say iPhone 6 and No service....can you confirm that your phone is UNLOCKED???

Good Citizen / Bon Citoyen

Re: phone says no service

it does not say 1969 and yes my phone is unlocked

Good Citizen / Bon Citoyen

Re: phone says no service

it worked briefly last night phone one call and one text and then nothing more

Good Citizen / Bon Citoyen

Re: phone says no service

when i call out it says talk is not included in my plan same as when i text

Deputy Mayor / Adjoint au Maire

Re: phone says no service

Can you log into your self serve account and take a screen shot and post it here?

 

IMPORTANT- ON screen shot please black out your personal infor, name, email , account number , etc

Good Citizen / Bon Citoyen

Re: phone says no service

edited by computergeek541: screenshot removed - contains referral code