cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

number already registered

Tried registring a new account, but when I enter my phone number the response is taht my number already registerd with my email and I have not registered my phone number at anytime.

Mayor / Maire

Re: number already registered

@frankfrank, Did you sign up with a retailer (such as Walmart, Wow mobile, etc)?  Perhaps they set up your self serve account for you?

 

Oracle

Re: number already registered

Is this when you are activating a new sim and it asks you to select a new number or port over an existing one?

 

And also it says your email address is in use? 

 

Did you have any activation errors come up before this?  If yrs maybe the sim git activated already? Did you try using it?

Great Neighbour / Super Voisin

Re: number already registered

No, I just heard of this network two days ago

Good Citizen / Bon Citoyen

Re: number already registered

Easiest solution..

Go to Gmail, create a new email, use it. Solved. Use you browser to log into it at mail Google.com

Yes, you can get it checked out, but it will take time.

PM never seems to use that email except for the initial check 

Good Citizen / Bon Citoyen

Re: number already registered

If you need more details/guidance than the above you can send me a personal message

Oracle

Re: number already registered

Are you by chance with koodo prepaid? They share the same backend

Model Citizen / Citoyen Modèle

Re: number already registered

Did you create a self-serve account of a community account?

I had issues registering because activating my SIM card didn't create an account and my community account wasn't attacked to my phone. Try loging out then go to "My Account" and click "create an account", it should prompt you to enter your phone number then you can create a self-serve account.