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moto g

yd2
Model Citizen / Citoyen Modèle

customer off Telus and Koodo

 

receive the lollipop update

 

do you know if we will receive it to

4 REPLIES 4

yd2
Model Citizen / Citoyen Modèle

i finally find the answer 

 

i was missing the last version of Motorola Update Services in my phone

 

after that i did wath you said and got the lollipop

Martin
Legend
Legend
Hello again,

Go to Settings ... About Phone ... System Updates. The upgrade is OTA.

Before doing the above, turn your phone off and then back on. Ensure that it is at least 50% charged, as the upgrading process takes, in some cases, 30 minutes. Try to use Wi-Fi as the upgrading is data-intensive.

yd2
Model Citizen / Citoyen Modèle

how do they schedule that ota

 

cause my phone is prepaid from telus and i use on PM

 

 

and i have unlock boot loader

 

 

Martin
Legend
Legend
Yes,

PM customers with a Moto G have been receiving the upgrade to 5.0.2 since the beginning of last week.
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