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i lost my phone and would like to order a sim card how could I do that?

nimo
Great Neighbour / Super Voisin

how can i get a sim card?  i lost my phone and want to get another one. i need a chip sim card..can anyone help me with this? thanks

1 REPLY 1

Cyber
Mayor / Maire

@nimo,

 

I'm sorry to hear that you lost your phone.

 

 

You can temporarily disable your cellular service. This can be done by logging to your self serve account here, then come back here and click on Phone-lost-or-stolen.

 

 

You can also disable auto-pay (if configured) from your self serve account here.


To receive a free SIM card replacement, you must send an email to Public Mobile. Follow these steps : "replacement SIM card"

 

 

 

 

To get a new smartphone that will work on Public Mobile, you have to purchase a phone unlocked or locked to Telus/Koodo.

 

I suggest you Telus (online only), Apple, Google Nexus, Microsoft, Staples, Best buy, Costco and Walmart

 

 

 

 

 

We hope that you will be back ASAP on Public Mobile !

 

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