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i cant use the message with i phone 6 plus

ghada
Great Neighbour / Super Voisin

please if any one can help i cant send or receive photos messages with my new i phone 6 plus

3 REPLIES 3

Jeremy_M
Retraité / Retired
Retraité / Retired

Hi @ghada

 

As @Martin pointed out -you need to make sure your APN settings are correctly configured. You can click on the following  post to get you up and running:

 

http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610#...

 

Thanks,

 

Jeremy

7789849803
Mayor / Maire

@ghada wrote:

please if any one can help i cant send or receive photos messages with my new i phone 6 plus


That sucks! Get an Android phone, then! Smiley Tongue

.

.

.

PS: I'm totally, 100% kidding - no flame wars intended.

Martin
Legend
Legend

Hello @ghada,

Did you ensure that the APNs of your phone conform with PM's requirements?

Also, to send/receive MMS, data must be enabled even if you do not have data in your plan.

 

Does your plan include Text?

FYI.

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