hi

[kelvin1jah]

 i have a lot of problems with my phone internet 

[Darren4]

Did you just activate? Maybe it's just temporary and will turn on very soon. 

[srlawren]

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@cavemantoronto wrote:

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@kelvin1jah wrote:

 i have a lot of problems with my phone internet 

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Slow?  Not working? Gets used up fast? Not reliable?

Not much info for us to help.

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@cavemantoronto apparently it's so slow that he hasn't been able to get back here to tell us the story.  😉

[cavemantoronto]

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@kelvin1jah wrote:

 i have a lot of problems with my phone internet 

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Slow?  Not working? Gets used up fast? Not reliable?

Not much info for us to help.

[srlawren]

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@hairbag1 wrote:

Can you provide us with a screenshot of your Account Status and Plans & Add-ons ? You'll need to log into My Account. This info will help us determine what type of plan you have and maybe help to get your problem solved.

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@kelvin1jah but be sure to crop ot blank out any personal info (name, phone number, account number)

[hairbag1]

Can you provide us with a screenshot of your Account Status and Plans & Add-ons ? You'll need to log into My Account. This info will help us determine what type of plan you have and maybe help to get your problem solved.

[hairbag1]

Gonna need more information then that. What kind of phone you have ? Is it new or is it locked to a previous provider ? Do you have a PM data plan ? Lets start there for now.

[Anonymous]

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@kelvin1jah wrote:

 i have a lot of problems with my phone internet 

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How long have you had service here?

Has it ever worked here?

What specific make/model phone is it?

Have you used all of your data?

Is your account active?