Thank you for your patience, with this issue you are experiencing! I do find it odd that your phone would work with Koodo and not with Public Mobile. Also I did send you a private message so that I can personally assist you. @Martin
Would you mind answering the private message that I sent you and please provide me a screenshot of your phone showing that the network is connected to Koodo.
It can be a simple SIM card error that your experiencing as well.....
@Martin You show me your kind concern to correct something I might misunderstand and even good suggestion. Thanks for that.
@Jeremy_Msurely, I don't mind your private message. I will rather welcome and am appreciating for your trying.
I will get ready for the screenshot with Koodo Sim. If you need something, please do not hesitate to tell me that. Thanks !!
Congrats @kitwithbell, I was wondering how your phone could work on Koodo but not on PM. Look forward to hearing how you got it to work. Do share your experience as it could help others too.
Once you post how you resolved your issue, please mark the thread as resolved, so others with the same issue can follow your lead.
Cheers, and welcome to PM!
WOWIE. I can admit that I am truly amazed that PM went the effort to resolve this problem. I fully expected them to provide a refund and end @kitwithbell 's service.
Not often I have been pleased with our telecommunication industry; guess there is hope for some of them after all.
Fingers crossed service is stable.