Will my phone work on this Network

[Cheapjon]

I just bought a motorola g power unlocked phone from Costco. It is not one of the phones listed for compatibility

What do I do?

[RJR]

Works on the Telus network, which is the owner/supplier of Public Mobile service in Canada.

[RJR]

Yes, mine does.

[Staliger]

@Cheapjon yes. Although this phone is not in the list of supported phones, it has frequencies required by PM to operate. You are good to go😉

[computergeek541]

@Cheapjon Yes, it will work. Costco is an authorized seller for Moto Canada cell phones. They wouldn't sell a Moto phone that isn't compatible with Public Mobile. The compatibility checker doesn't do anything to make a phone work. It is only a guide.

[BeachNBeer]

@Cheapjon  It will work. The compatibility checker is updated manually that's why its not working for you.

The phone will work.

[esjliv · Accepted solution]

Hello @Cheapjon ,

The phone checker on the PM website is not always up to date:

Check Your Phone's Compatibility

To test whether your phone i’s compatibility with our network and not marked as lost or stolen, click here.Public Mobile uses the following frequency bands:

• 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
• HSPA: 850 MHz, 1900 MHz (UMTS).

Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.

For the Motorola Moto G8 Power, these are showing the frequencies. So if you have this phone, I would say yes it would work.