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Great Neighbour / Super Voisin

Re: Where can I buy a phone to use with Public Mobile?

I got the Samsung J3 from Costco retails (not the phone sub-division) for Public Mobile.  Per the Costco, phone is locked to the 1st SIM card I inserted which is Public Mobile. 

 

Now, if I plan to move to Koodo, do I need to unlock ?  any MOD can help ?  If so, please kindly unlock for me.  thousands of thanks.

Mayor / Maire

Re: Where can I buy a phone to use with Public Mobile?


@ricebowlwrote:

I got the Samsung J3 from Costco retails (not the phone sub-division) for Public Mobile.  Per the Costco, phone is locked to the 1st SIM card I inserted which is Public Mobile. 

 

Now, if I plan to move to Koodo, do I need to unlock ?  any MOD can help ?  If so, please kindly unlock for me.  thousands of thanks.


Not a Samsung user myself, but there have been reports that the unlock code is supplied in the box / manual of your new Samsung phone.

 

You can also get the unlock code by using Samsung's chat on their website.

 

If you need the help of a moderator you should contact them directly by private message. They'll only  be able to unlock phones that are locked to Telus/Koodo/Public Mobile and will need the IMEI for the process to work.

 

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, PIN, phone number, problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

Oracle

Re: Where can I buy a phone to use with Public Mobile?

@ricebowl Here's the info you need: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Unlocking-Your-Phone/ta-p/5237


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Great Citizen / Super Citoyen

Re: Where can I buy a phone to use with Public Mobile?


 

Now, if I plan to move to Koodo, do I need to unlock ?  any MOD can help ?  If so, please kindly unlock for me.  thousands of thanks.


Per the CRTC, as of Dec. 1, 2017 cellphone customers can ask their provider (or the device manufacturer) to unlock their phones free of charge. At the same time, all newly purchased mobile devices must be provided to customers unlocked.

 

In 2017, Costco's inventory of Samsungs were unlocked at point of purchase but baby ducked (locked) themsleves to the carrier of the first SIM inserted. Samsung provides unlock codes for all such phones upon request.

 

In 2018Q1, some of Costco's inventory remains these new phones/old stock that rolled down the assembly line in 2017 under the old rules. Newest inventory are sold unlocked AND will NOT baby duck themsleves to the first carrier they see.

 

I have a COSTCO "SAMSUNG A5 2017" (SM-A520W), bought 2018-MAR-31, with an initial out-of-the-box firmware load of 2018-JAN-16; it is a fully unlocked, non baby ducking device, per the law.

 

BTW, for those of you that know about VoLTE, the A5 2017 is VoLTE ready and enabled.

 

Cheers,