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Good Citizen / Bon Citoyen

Voicemail unavailable

Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on?  My voicemail was activiated. 

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Mayor / Maire

Re: Voicemail unavailable

Did you port your number in?

 

Does everything else work? 

 

You'll have to contact moderators.

 

Two options to reach them.Simon.JPG

Or by private message.

 

                       Click Me 

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Mayor / Maire

Re: Voicemail unavailable

@gw4156 habe you tried using another pgone to access your voicemail? Call your number and press *to interrupt voicemail and enter password. If this works, then it's a problem with your phone setup.


@gw4156 wrote:

Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on?  My voicemail was activiated. 


 

Highlighted
Mayor / Maire

Re: Voicemail unavailable


@gw4156 wrote:

Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on?  My voicemail was activiated. 


Press 1 and hold your dialer will access your voicemail.

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Mayor / Maire

Re: Voicemail unavailable

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Mayor / Maire

Re: Voicemail unavailable

According to this @gw4156 , your voicemail number may not be correctly programmed into your phone.https://thecellguide.com/how-to-fix-voicemail-button-not-working-on-iphone-6s-228

 Use this list to figure out which one to program in https://productioncommunity.publicmobile.ca/t5/Discussions/Updated-list-of-Voicemail-Access-Numbers/...

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Good Citizen / Bon Citoyen

Re: Voicemail unavailable

Don't understand what porting a number in is. Can you explain?

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Mayor / Maire

Re: Voicemail unavailable


@gw4156 wrote:

Don't understand what porting a number in is. Can you explain?


Porting a phone number is to transfer your phone number from your old provider to a new provider,

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Model Citizen / Citoyen Modèle

Re: Voicemail unavailable

Have you set up your voice mail account?

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Mayor / Maire

Re: Voicemail unavailable

@gw4156  Call 647-580-4001 . Do you reach Public's voicemail? If yes, the issue is your phone settings it's pointing to the inverter number.