02-24-2020 08:19 PM - edited 01-05-2022 09:38 AM
Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on? My voicemail was activiated.
02-24-2020 10:46 PM
@gw4156 Call 647-580-4001 . Do you reach Public's voicemail? If yes, the issue is your phone settings it's pointing to the inverter number.
02-24-2020 10:07 PM
Have you set up your voice mail account?
02-24-2020 08:39 PM
@gw4156 wrote:Don't understand what porting a number in is. Can you explain?
Porting a phone number is to transfer your phone number from your old provider to a new provider,
02-24-2020 08:35 PM
Don't understand what porting a number in is. Can you explain?
02-24-2020 08:29 PM - edited 02-24-2020 08:31 PM
According to this @gw4156 , your voicemail number may not be correctly programmed into your phone.https://thecellguide.com/how-to-fix-voicemail-button-not-working-on-iphone-6s-228
Use this list to figure out which one to program in https://productioncommunity.publicmobile.ca/t5/Discussions/Updated-list-of-Voicemail-Access-Numbers/...
02-24-2020 08:25 PM
Here is a guide to use voicemail.
02-24-2020 08:24 PM - edited 02-24-2020 08:25 PM
@gw4156 wrote:Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on? My voicemail was activiated.
Press 1 and hold your dialer will access your voicemail.
02-24-2020 08:22 PM
@gw4156 habe you tried using another pgone to access your voicemail? Call your number and press *to interrupt voicemail and enter password. If this works, then it's a problem with your phone setup.
@gw4156 wrote:Since switching to public mobile, with a plan that includes voicemail, every time I try to call it says voicemail unavailable. using an Iphone 6, same phone I had with different carrier previously and it always worked. Is there something on the phone that needs to be turned on? My voicemail was activiated.
02-24-2020 08:22 PM
Did you port your number in?
Does everything else work?
You'll have to contact moderators.
Two options to reach them.
Or by private message.