Voice mail

[audet1961]

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.

[gblackma · Accepted solution]

Good morning @audet1961 did you set up your PM voicemail? And by transfer did you port from Koodo, what type of account was it? And when was it done? What is the  make and model of your phone ? Thanks.

---

@audet1961 wrote:

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.

---

[gblackma · Accepted solution]

Good morning @audet1961 did you set up your PM voicemail? And by transfer did you port from Koodo, what type of account was it? And when was it done? What is the  make and model of your phone ? Thanks.

---

@audet1961 wrote:

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.

---

[gjong26]

Once you transfer to PM I believe you would loose all your vm from koodoo.  You would have to setup your PM voicemail.

[geopublic]

@audet1961  To setup your voicemail read this article:

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

[audet1961]

It says that i don't have voicemail Number on my sim card

[gblackma]

@audet1961 is that the message that you get when you hold down 1 on your phone? What's the make and model of your phone?

---

@audet1961 wrote:

It says that i don't have voicemail Number on my sim card

---

[audet1961]

I did set up my voice mail but  it is not on my SIM card

[audet1961]

Yes  it a LG X power 2

[gblackma]

If you press and hold 1 down @audet1961 , can you access your voicemail ?

---

@audet1961 wrote:

I did set up my voice mail but  it is not on my SIM card

---

[audet1961]

No i have to enter my cell #