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Unable to set up data on iphone 8

Sylviamarg
Great Neighbour / Super Voisin

I am unable to manually update  my APNs on my iphone 8. I live in BC, canada

5 REPLIES 5

Sylviamarg
Great Neighbour / Super Voisin

Hihi, 

thanks for your reply. And yes, it’s resolved now. I’ve updated my profile, and turned off my phone and it worked. 
have a nice (social distancing) weekend,

Sylvia

Staliger
Mayor / Maire

@Sylviamarg Have you been able to solve the issue? Let us know so we could assist you further if needed. Enjoy the long weekend!

popping
Retired Oracle / Oracle Retraité

@Sylviamarg 

If restart your phone and reset network does not work. connect your iPhone 8 to your itune account on your pc.

gblackma
Mayor / Maire

@Sylviamarg  reset your network settings and restart your phone.  The Ipone 8 should propagate the correct apn settings.  Enable data, sms and mms to get texts from Android phones. Welcome to PM. Stay safe.

 

reset network settings on your iPhone 8 Plus
  1. Tap Settings to open the app.
  2. Tap General.
  3. Tap Reset.
  4. Select the option to Reset Network Settings.
  5. If prompted, enter the device password.
  6. Confirm action.

Dunkman
Oracle
Oracle

@Sylviamarg 

With newer iPhones like the 8, you do not need to manually adjust the APN settings.  It should be automatic.  

 

Try rebooting phone.

Network rest.  

Toggle airplane mode on, then off

 

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